My cat takes thyroid medication (based on their recommendation), I purchase the pills from them 60 at a time. The most recent time, they gave me 30 whole pills and 30 half pills, totaling 45 pills. Obviously, they were scamming me and hoping I wouldn't notice since there were 60 items in the vial. They even wrote on the bottle, "pills cut but it's the right #". They claimed that they cut them to help me out, but if this were the case, why not cut all of the pills? And why not give me all of the pills that I paid for?!
I am truly shocked at the depths they have sunk to scam me out of a few bucks. I can only hope someone on the administrative end and not one of the vets was responsible for this.
I have always had a great experience with Crown Heights Animal Hospital. Even though we have moved from the neighborhood, my dog now braves the subway to stay a patient there. I have always had great experiences with Dr. Isaacson and most recently Dr. Woolf. If there has ever been an emergency and they can't fit my dog in to the schedule, they have gotten me a car service to take my dog to the other location. I would recommend them to any pet owner!
Overall, I thought they were extremely thoughtful and compassionate through the entire ordeal. And when you're going through the process of losing your best friend, that's exactly what you need. Thank you again to the staff. I would recommend people take their vet to either of their locations.
They were very nice when I picked up the ashes as well. The ashes were in a box with my pet's name on it which was more than I expected.
LOVE TAKING MY DOGS TO THERE DOCTOR GREAT STAFF I TRUST THEM SO MUCH WITH MY PETS.
Unfortunately, I took my dog here to be euthanized. The place is really small (they have another location on the other side of Prospect Park) but clean. I assume they stagger the appointments so multiple people or animals aren't in the waiting room.
Although one would wish that it wouldn't matter, money was something that I had to consider. I had called ahead for prices of euthanasia as well as individual cremation. The prices were better than an old vet we used to go to in Harlem (about half the cost). Only minus is that I had to ask about Care Credit and if it was no interest. I wish they would have talked to be about it on their own. Care Credit is easy to apply to and has no interest so if you want some assistance with paying for the bill, I encourage you to apply. We were going to put it on our credit card but with no interest for 18 months, this was a better way to go.
I've taken my cats here a few times. I have found the staff pleasant and reasonably helpful, but I had a recent experience that puts them firmly in the "never again" camp:
Small place, but everyone there is so friendly, knowledgable and helpful. I had a hard time finding a vet that would take my bearded dragon, and I'm so happy I found Crown Heights!
The most important thing was how thoughtful they were through the whole situation. I felt that they understood what a horrible day it was for me. They let me take as much time as I needed before and after. Thank you to your staff.
Crown Heights Animal Hospital is a US Veterinary Care based in Brooklyn, New York. Crown Heights Animal Hospital is located at 753 Franklin Ave, Brooklyn, NY 11238, USA.
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