Alex provided the best assistance in helping me find the perfect refrigerator for my needs. He is friendly, knowledgeable and showed exceptional patience through my indecisiveness while selecting this major (and expensive) appliance. Alex made himself available with any questions I may have had, and went to great lengths to provide the most personable customer service experience. This level of customer service is greatly appreciated and should be valued and modeled. Thank you again, Alex!
Went shopping for heaters. Every other place was sold out. I came in, was greeted immediately and got the best customer service experience I’ve had in a while. Rudy and Javier were super helpful while comparing all the options thy had available. Thanks guys!
We just received our LG T.V. from PC Richard & I had no idea as how to set it up. I was freaking out & was ready to go to jail due to not having a T.V. now for 3 weeks. I called today and spoke with James and he took his time out & walked us thru step by step. His instructions, patience, professionalism, & outstanding work helped us to get our T.V. working and avoided me doing jail time!! If I could give James 50 stars I would!!! We need more people like James in Customer Service period!! What a pleasure:)
ONE HAPPY CUSTOMER:):)
A friend and I came in on Saturday to pick out a TV and the entire experience was pleasant. First we spoke to a Tal who explained a few TV basics, then we spoke with a supervisor Carlos who was detailed in showing us some of the differences in picture quality and the latest in TV technology. It was easy making a choice and walking away with an electronic for our home. Ken helped us bring the TV from the warehouse up to the front. He checked the device and wheeled it right to our car and helped us load it in. Kudos to the Atlantic store team for working seamlessly to deliver great service!
I called PC Richards hoping to get some info about short notice delivery. A manager named James helped me to pick up a new fridge that was within my budget over the phone. He set up payment and delivery right then and there. Within 24 hours I got the fridge I wanted. Delivery was super smooth and the old fridge was picked up as well. Couldn’t have hoped for better service. Delivery crew was great too. Thinking of what appliance to get next. I absolutely recommend this store and my personal experience with James was five stars!
P C Richard Son is a US Electronics Store based in Brooklyn, New York. P C Richard Son is located at 590 Atlantic Ave, Brooklyn, NY 11217, USA.
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