staff argues and is rude customers. products always out of stock
Please update your store hours on Google, came today at 9:15 am to find out you now open at 10 am according to the note on the door. I am satisfied with selection as they always have product I get for my dog in stock, but customer service is bad. Not asking for some over the top boutique treatment, simply not ignoring customer's questions would be nice.
Their site says open until 7pm, but there at 6:49pm this Saturday and was told through the glass that they close at 6:40. Working 8-8 the next 5 days, so S.O.L. on my dog's usual food this week. Otherwise, good selection and prices and nice staff.
This store doesn't seem to understand that customer satisfaction is a part of their bottom line. They never seem to have the same inventory from week to week. It seems like they are simply buying whatever is on sale on any given week. Not great customer service.
heard this place over prices on their items. walk to graham, heading to Woodhull hospital and stop by petland we have a lot of items at a lower price and we're more knowledgeable with our animals.
Nyc Pet is a US Store based in Brooklyn, New York. Nyc Pet is located at 300 Graham Ave, Brooklyn, NY 11211, USA.
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