Dr. Otis Jones is the best! He listens to all your concerns and gives you the best care for your health concerns. I love him! I haven't felt this way about a Doctor in a long time. I would recommend him to anyone!
I also agree that their staff is not efficient and there is a constant shortage of providers because they call out.
I love it at brightpoint Dr. Jones is an a amazing primary care doctor and I also see the doctors on the mental health side. Dr. Reed is an amazing psychatrist and I love my therapist Kali. I would reccomend this place to anyone. Yes sometimes it takes a couple hours on the medical side especially morning appointments. But they really care about their patients and try to do what's best for them.
I'm going to need a doctor's note to prove to my boss that I've been sitting in this office since 11 (with an appointment). It's 1pm..... I've never been to a doctor's office where the entire staff is on break all day..I'm glad they all enjoy being here, but I too would love to be at my job instead of getting fired for being hours late...
Don't come here unless you want to wait for 2hrs or more to be taken care of. I walked in today, after having to leave work early. I was very sick with headache, body pain, a cold and chills running through my body. I waited almost 3hrs and they kept telling me that appointments come first. I understand, but it's insane to have a sick person waiting for so long instead of taking care of them so they can go home and rest. I repeatedly told the front desk that I'm not feeling well and would like to really see Dr.Jones. She kept telling me that I need to wait... after 2.5hrs of waiting! Needless to say, I left.
*I just had to give my urine sample to the janitor to put inside the testing door inside the bathroom because he wouldnt let me go in to do it on my own...
Worst clinic ever!!! Last time I was here I discovered their phone system does not work, which is why the call center is never able to reach them, but when you have an emergency do you want to talk to a call center, or your doctor's office... As I type this review, I've been sitting in this location for an hour; I have never had a wait time less than 2hours... Dr. Jones is a phenomenal doctor, but BRIGHTPOINT IS COMPLETELY UNPROFESSIONAL. DO NOT GO TO BIGHTPOINT HEALTH!!!!!!
Brightpoint Health is a US Health facility based in Brooklyn, New York. Brightpoint Health is located at 2412 Church Ave, Brooklyn, NY 11226, USA.
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