Horrible experience I tried to make a purchase on Friday and the card went through as a penny ($0.1) while the sales rep assured me that I would not be charged..Which I was! I walked out of Barneys with no merchandise and a hold on my card.. Then I was told that they're working quickly to rectify my issue.. Today is Tuesday and the authorization is still there. I will never shop there again!!!!
This rating is coming from the perspective of shopping for men's clothes only. I usually pop into Barney's to check out brands like Dries Van Noten (especially when it's on sale). However this location for its size does have a more limited collection than the other locations in Manhattan. If you're looking for sneakers, business suits and brands like Vince, Acne, PS by Paul Smith, then this is a good place to shop. For more range head to the location on Madison Avenue.
Can't go wrong
They never pick up phone trying to call now. Inside Store sales people are great, especially the MALE SALES PERSON.
Despite the fact i have never EVER wrote a review on anyone THIS deserved it. As terrible this place is, i Walked in and from the start I didn't receive any help instead was stared at by 3 employees. I asked where they have a certain brand and the lady proceeded to walk me down stairs not to mention watch me to the point i felt uncomfortable she stared the whole time as I looked for what I wanted. She asked me if I was looking for a sale item I told her not sure and asked why she said because they don't sell on sale items. So I told her if I needed her I'll call her. This place is very small with very beautiful high end designer names. Despite the fact I was going to buy a 1000 dollar bag with 900 dollar shoes I was NOT going to spend my money in this location. I have never in my life been treated so poorly. Save yourself the trouble this place has extremely poor customer service & will stalk you without helping you.
Barneys New York Brooklyn is a US Department Store based in Brooklyn, New York. Barneys New York Brooklyn is located at 194 Atlantic Ave, Brooklyn, NY 11201, USA.
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